Recent quotes:

Pret a Manger, Itsu Founder Says High UK Interest Rates Not ‘End of the World’ - Bloomberg

The restaurant business is incredibly difficult. It's very, very, very labor intensive. The better the food, the more fragile it is, the more temperamental it is, and the harder work it is. And then … I don't know if you've ever worked in a restaurant, but serving people … it’s extremely hard work. And so I would counsel a great many people who are thinking of opening a restaurant…don't, because it is much, much harder than it looks. My end of the business with Pret a Manger and Itsu is even harder because we are absolutely determined to keep the prices down.